Service and warranty information for the BYD Atto 3 has been published as the first vehicles make their way to Australian customers.
BYD will back its cars with a six-year, 150,000km warranty, and their batteries with an eight-year, 160,000km warranty – with battery life greater than or equal to 70 per cent.
UPDATE, 23/08/22 – We’ve updated this article with the different warranty periods outlined in BYD’s warranty terms and conditions. These are detailed below.
A look at the warranty terms and conditions, however, reveals a range of different warranty periods. These include:
- Electric motor, high-voltage assembly, motor controller: eight years or 150,000km
- Lights, tyre pressure monitoring module, suspension, ball joints: four years or 100,000km
- 12V battery: one year or 12,000km
The infotainment system is covered under a three-year, 60,000km warranty, along with components like the shock absorbers, wheel bearings, USB charging port connectors, and AC/DC charging port assembly.
Servicing is required every 12 months or 20,000km, whichever comes first. Service prices are as follows:
- 12 months/20,000km: $190.37
- 24 months/40,000km: $504.25
- 36 months/60,000km: $190.37
- 48 months/80,000km: $661.32
- 60 months/100,000km: $190.37
- 72 months/120,000km: $504.25
- 84 months/140,000km: $190.37
- 96 months/160,000km: $661.32
Service pricing includes labour and required servicing parts like cabin filters.
An initial three-month, 5000km service is free.
Servicing can be performed either at a BYD dealer, part of the Eagers network, or one of the closer to 30 mycar BYD service centres.
A BYD service app is in development, as are a range of accessories.
All BYD models will also come with 12 months of 24/7 roadside assistance. You’ll be able to purchase additional coverage.
The information has been published on the new BYD Automotive website, replacing the old EVDirect.com.au page, which went live today.
Additional information that’s been published recently by the company includes confirmation of the Atto 3’s towing capacity (750kg braked, 700kg unbraked) and roof load (50kg).
Over 4000 orders were placed for the electric SUV before this information was announced, and public test drives have yet to begin for the vehicle. They’ll commence in October.
The first right-hand drive example was only revealed earlier this month in Brisbane.
BYD says it can make 3000 Atto 3s per month for our right-hand drive market. If this comes to fruition, BYD will finish second in the EV sales race here this year, behind only Tesla and ahead of Hyundai and MG.
The head of EVDirect.com.au, Luke Todd, said he was “proud to say the first truckloads of BYD Atto 3s are now rolling out across Brisbane, and shortly thousands more [will be] across the country”.
The Chinese automaker, which uses EVDirect as its local distributor, will expand its range early next year with a hatchback and a sedan – likely the Dolphin and Seal. Orders are expected to open for these models later this year.
Prices start at $44,990 drive-away depending on your state, with the Extended Range costing $3000 more and bumping range up by 100km to 420km on the WLTP cycle.
Both variants use BYD’s in-house ‘Blade’ LFP batteries, with base cars packing 50kWh of capacity and extended range models 60kWh.
The battery powers a 150kW and 310Nm front-wheel drive electric motor, capable of pushing the Atto 3 from zero to 100km/h in a claimed 7.3 seconds.
There’s a 400V charging architecture, with maximum AC charging capacity of 7kW and DC charging at up to 80kW. V2L (vehicle-to-load) technology is standard.
Globally, BYD is seen as one of the most likely long-term competitors to Tesla among the so-called ‘non-legacy’ brands, and is even poised to supply its in-house batteries to the Elon Musk-run EV superstar.
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