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2020 Volkswagen Polo GTi owner review

Konrad
Author
Published
PROS
  • The sunroof
  • Handling
  • Fuel economy
CONS
  • No lane active assist
  • Rattles

About the Volkswagen Polo

Konrad purchased this Volkswagen Polo new with additional options for $43,000 (including all on-road costs). Konrad wouldn’t buy this car again because: “Not fast enough, had problems with it and don’t want to experience that again.”

How reliable has your car been? Tell us about any issues.

The issues I had was the mirrors needed to be replace because it made a funny noise and the rubbers were coming.

After being replaced they didn’t close at the same time and were making the noise again after 3 months. Another issue was the squeaking back brakes every time I reversed. Happened in the first week of ownership.

Eight months after they managed to fix the problem. The paint was peeling. The good thing was the engine didn’t have problem which was great.

What do you think of the ownership experience with your car?

The 10 months of ownership was great while it lasted. The DSG is an interesting gearbox. Was fun with the paddles. The cabin felt great but did rattle and squeaked which was annoying. Hard to find aftermarket wheels to fit.

How has the purchase and aftercare experience been with your car?

I purchased this car with the 5 years warranty and also got the 3 year serving package for free. The dealership that I bought from were great. Gave me a loan car when I needed it.

Are you happy with the price and features of your car?

Happy with the price and features. A car at this price point is hard to come by with everything you need (almost everything).

This car had all the options you could get, Luxury Pack, Sound & Vision Pack, and Driver Assistance Pack. Only wished it came with lane active assist. The seats aren’t full leather.

What do you think of the performance and economy of your car?

The performance was great. After 1 month I decided to do a stage 1 tune which was worth it. I also placed a iDrive device to get rid of the lag. Made the car faster and smoother. The fuel economy was really great achieving 5.5l/100km on the highway and 7.0l/100km around town.

What do you think of the technology in your car?

All the technology was fantastic. The AEB was really good. It really works. All the parking aids very handy.

The digital cluster is one of the best in the industry. The infotainment system was great but did glitch from time-to-time.

What do you think of the ride comfort and handling of your car?

The 18-inch wheels performed quite well. Ride comfort was great on any road. Handling is truly amazing in this car. It’s front-wheel drive but feels like all-wheel drive around the corners.

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Ratings
Overall7.9
Show Breakdown
Technology 7.8
Reliability 5.5
Ride & Handling 8
Price & Features 7.9
Purchase & Aftercare 10
Performance & Economy 9
Ownership Experience 7
Top Line Specs
6.1L
147kW
140g
5 ★
View all specifications