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Subaru starts home delivery, and pick up/drop off servicing

Subaru Australia is adjusting to the new reality by providing home deliveries for new cars, with some dealers also offering free pick up and drop off for services.

4 months ago
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Derek Fung
Journalist

Subaru Australia has added two new options for those looking to keep as much social distance as possible during the coronavirus pandemic.

For existing Subaru owners, participating dealerships will be offering free pick up and drop off for contactless vehicle servicing.

Owners should contact their local dealership to see if this is something they offer.

To cater for prospective Subaru owners, the company is also offering home delivery for new cars regardless of whether they’re bought through the company’s website or at a dealership.

“We recognise some customers are seeking alternate ways to interact with our brand, given the current climate,” Colin Christie, Subaru Australia’s managing director, said in a prepared statement.

“For those customers that still want to transact with us and have the peace-of-mind of being able to complete the process entirely contactless, they have the option to.”

According to Christie, “the vast majority” of Subaru dealerships across the country remain open for both sales and vehicle servicing.

The COVID-19 lockdown has hit automakers hard, with factories across the globe shut down, and workers furloughed.

Australia new vehicle sales were down by almost half in April, while India recorded zero sales in that month.

In response, some manufacturers have responded by opening online sales portals, extending expiring warranties, and producing medical equipment.


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