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Mercedes-Benz C-Class and S-Class recalled

Due to a software issue that may cause the emergency calling system to not work, Mercedes-Benz is recalling 657 C-Class and S-Class models.

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Jack Quick
Jack Quick

Mercedes-Benz Australia is recalling 657 examples of its C-Class and S-Class due to a software problem that may cause the automatic network search for the emergency calling system to be deactivated.

This recall affects C-Class and S-Class models that were produced in 2021.

“Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated,” said the company in its recall notice.

“In this case, the automatic and manual emergency call may not be available outside of the network coverage of certain providers.”

If you own an affected vehicle, you’ll need to contact your nearest authorised Mercedes-Benz dealer to schedule in a free fix as soon as possible. You can book online here.

If you have any further questions you can call the Mercedes-Benz customer assistance centre on 1300 300 896.

MORE: Everything Mercedes-Benz C-Class
MORE: Everything Mercedes-Benz S-Class

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Jack Quick
Jack Quick

Jack Quick is an emerging automotive journalist based in Melbourne, Australia. Jack recently graduated from Deakin University and has previously competed in dance nationally. In his spare time, Jack likes to listen to hyperpop and play Forza Horizon.

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