Mercedes-Benz C-Class and S-Class recalled

Mercedes-Benz Australia is recalling 657 examples of its C-Class and S-Class due to a software problem that may cause the automatic network search for the emergency calling system to be deactivated.

This recall affects C-Class and S-Class models that were produced in 2021.

“Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated,” said the company in its recall notice.

“In this case, the automatic and manual emergency call may not be available outside of the network coverage of certain providers.”

• A total of 657 vehicles are affected
• The VIN list is attached here
• The original recall notice is attached here

If you own an affected vehicle, you’ll need to contact your nearest authorised Mercedes-Benz dealer to schedule in a free fix as soon as possible. You can book online here.

If you have any further questions you can call the Mercedes-Benz customer assistance centre on 1300 300 896.

MORE: Everything Mercedes-Benz C-Class MORE: Everything Mercedes-Benz S-Class